Shipping & Delivery

Last updated: 7 September 2026

Delivery coverage

UK mainland delivery is available at checkout. Delivery options, charges, and estimated delivery timing are shown before you complete your order.

Processing and dispatch

• Orders are typically processed within 1–2 business days.
• Dispatch and carrier options are confirmed through the checkout and order communications.
• You will receive tracking details by email once your order has shipped, where tracking is available.

Delivery charges and timing

Any delivery charge and the estimated delivery time for your address are displayed before you place your order. Delivery estimates can be affected by weekends, public holidays, courier delays, severe weather, or events outside our reasonable control.

We will keep you informed where we become aware of a material delay. If a delivery method is not available for your address, please contact support@vslocks.com.

International orders

International shipping options will be added as they become available. An international order can be placed only where an option is shown at checkout. Any applicable delivery charges or import-related charges shown before purchase remain the customer’s responsibility unless stated otherwise.

Problems with delivery

If your parcel is delayed, damaged, or appears to be missing, contact us with your order number and tracking details. If an item is damaged or incorrect, our Returns & Refunds policy explains how to request help.